Recently we attended Decision Camp, a 3-days conference where experts in Decision Management Solutions exchanged ideas and best practices. Erwin contributed a presentation concerning our role in the automation of the technical customer support of a Belgian telecom operator. Check out his slides here.
- Passerelle, an IoT Smart System
- Passerelle for Robotic Process Automation (RPA)
- 90% First Time Resolution in your customer support center!?
- iSencia presents Triquetrum at EclipseCon 2016 in Toulouse
- New look for Passerelle
- Smart Grids – You ain’t seen nothing yet
- EclipseCon Europe: Follow DD, DP & E
- iSencia becomes member of EluciData
- First-Time-Right in customer support with Passerelle !
- iSencia joins the Eclipse Foundation